Purchases of our Crystals
Health and Wellness Disclaimer: The Buyer acknowledges and understands that the crystals sold by [Your Crystal Shop Name] ("Seller") are intended for decorative and spiritual purposes only and are not a substitute for professional medical advice, diagnosis, or treatment. Crystals should not be used as a replacement for medical, psychological, or psychiatric care.
Consultation with a Healthcare Provider: The Seller strongly advises the Buyer to consult with a qualified healthcare provider or medical professional for any physical or mental health concerns. The Seller does not endorse or make any claims regarding the therapeutic or healing properties of the crystals.
Personal Responsibility: The Buyer assumes full responsibility for their physical and mental well-being. The Buyer agrees not to use the crystals as a sole or primary means of addressing any health-related issues or conditions.
No Guarantees: The Seller makes no guarantees or warranties, express or implied, regarding the impact of the crystals on the Buyer's health, well-being, or any specific outcomes. The effects of crystals can vary from person to person and should not be relied upon as a sole method of healing or treatment.
Indemnification: The Buyer agrees to indemnify and hold harmless the Seller, its agents, representatives, and employees from any claims, liabilities, damages, or expenses arising from the Buyer's use of the crystals, including any reliance on the crystals for health-related purposes.
Age Restriction: By making a purchase on this online platform, the Buyer confirms that they are of legal age to make online purchases in their jurisdiction and that they are at least 18 years old. Any purchases made by individuals under the age of 18 should be supervised by a parent or legal guardian.
By completing a purchase on Zenvinity, the Buyer acknowledges that they have read, understood, and agreed to this clause regarding seeking professional medical help. The Buyer understands the importance of consulting with a qualified healthcare provider for any health concerns or conditions.
RETURNS
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Due to the fragile nature of our products, ALL SALES ARE FINAL. Please be certain when you place your order. If there are any issues, please contact us at the email address below.
You can always contact us for any return questions at zenvinity@gmail.com.
DAMAGES AND ISSUES
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Please get in touch if you have questions or concerns about your specific item at zenvinity@gmail.com
EXCHANGES
No exchanges are allowed. ALL SALES ARE FINAL. If item is damaged, please see above.
EUROPEAN UNION 3 DAY COOLING OFF PERIOD
Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 3 days for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
REFUNDS
We will notify you if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at zenvinity@gmail.com.